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Privacy Policy

Privacy Policy

The Royal Cattery Last updated: November 2026

1. Who We Are

The Royal Cattery is a cat boarding business based in Longwood, Co. Meath, Ireland. We are the data controller for any personal data collected through this website.

If you have any questions about this policy or how your data is handled, contact us at: Email: bookings.theroyalcattery@gmail.com Website: www.theroyalcattery.ie

2. What Information We Collect

Information you provide directly:

  • Your name

  • Your email address

  • Your phone number

  • Booking details, such as dates of stay

  • Information about your cat, such as name, age, breed, feeding needs and any care requirements

  • Your vet's contact details and an emergency contact, where you give them to us

  • Any message or enquiry you send us

    We do not collect any unnecessary or sensitive personal data.

Technical information collected automatically by our hosting platform:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data, such as pages visited and time spent on the site

Information you provide directly:

  • Your name

  • Your email address

  • Your phone number

  • Booking details, such as dates of stay

  • Information about your cat, such as name, age, breed, feeding needs and any care requirements

  • Your vet's contact details and an emergency contact, where you give them to us

  • Any message or enquiry you send us

    We do not collect any unnecessary or sensitive personal data.

Technical information collected automatically by our hosting platform:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data, such as pages visited and time spent on the site

3. How We Use Your Information

We use your information only to:

  • Respond to your enquiry

  • Arrange and manage your cat's booking

  • Look after your cat during their stay, including contacting you or your vet if needed

  • Keep in touch with you about your booking

  • Comply with any legal obligations

We do not use your data for marketing without your explicit consent.

4. Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

Consent: when you contact us or send us an enquiry
Contract: where we need your details to arrange and carry out a booking
Legitimate interests: to run our business and keep your cat safe while in our care
Legal obligation: where the law requires us to keep or share information

5. How Long We Keep Your Information

Your information is kept only for as long as necessary to respond to your enquiry, manage your booking, or meet any legal obligations. Once it is no longer needed it is securely deleted.

6. Cookies and Tracking

Our website is hosted on the Framer platform and uses Google Tag Manager (GTM).

Necessary cookies are set by Framer as part of running the website. These are needed for the site to work and do not require your consent.

Google Tag Manager is installed on the site but currently contains no analytics or tracking tags. It is there as infrastructure only and does not collect any personal data in its current setup.

No analytics, advertising or marketing cookies are currently active on this website.

When you visit the site you will see a cookie banner. You can accept, reject or customise your preferences at any time. If we add any tracking tools in future, we will update this policy.

Framer platform cookies Because our website is hosted on Framer, Framer may set certain cookies as part of running its platform. These are set by Framer directly and are outside our control. You can read more at framer.com/legal/privacy-statement.

7. Data Sharing

We do not sell, rent or share your personal data with third parties for marketing purposes.

We may share your data with:

  • Our website hosting platform (Framer), which helps us run the site

  • Your vet, in the event your cat needs veterinary care while in our care

  • Authorities, if the law requires it

  • Any third party who handles data on our behalf is required to do so in line with GDPR.

8. Data Retention

We keep your personal data only for as long as we need it to deal with your enquiry, carry out your booking or meet our legal obligations. Once it is no longer needed, we delete it securely.

9. Data Security

We take appropriate technical and organisational steps to protect your personal data from loss, misuse and unauthorised access.

Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Rectify anything that is inaccurate or incomplete

  • Erase your data (the right to be forgotten)

  • Restrict or object to how we use your data

Data portability: ask for your data in a portable format

Withdraw consent at any time, where we are relying on your consent

To use any of these rights, contact us at bookings.theroyalcattery@gmail.com. We will respond within one month.

If you are not happy with how we handle your data, you can complain to the Irish Data Protection Commission at dataprotection.ie.

10. Changes to This Policy

We may update this policy from time to time, including if new tracking or analytics tools are added to the website. The date at the top of the page shows when it was last updated.